Administrators / Managers / Auction Chairpersons are able to change their password within their manager account via General Setup > Login Details.
Users are able to have their passwords updated by the Auction Chairperson through the manager account via Users > User Management.
Bidders are able to change their email login and/or password via BiddingOwl.com > Bidder Sign In > Account Details.
If you are unable to update your login or password please contact the BiddingOwl team. We would be happy to help!